Refunds and Return Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase. Please email us at store @ banga.beer with your proof of purchase and the reason for the return.

Refunds

Refunds are only approved only if the product does not arrive.
Once your return request is received, we will notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund, check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please Contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges – Damaged

We only replace items if they are misprinted/damaged/defective. If you need to exchange it for the same item, please see our address for returns below.
Shipping Returns

To return your product, you should mail your product to:40 Tanimbla Street, Kedron, Queensland 4031, Australia. Please address the package to Banga Beer Returns to ensure your return is processed correctly.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?
Contact us for questions.